Sweden’s Government Offices block ChatGPT and Claude: how to know what applies at your job
From Monday, staff at Sweden’s Government Offices can no longer reach ChatGPT or Claude from their work computers, Swedish Radio Ekot reports. They should use approved tools such as Microsoft Copilot. Behind the decision is the difference between AI services with and without a contract. How to think about AI at your own workplace, and how to protect customer data.
On 23 October 2026 Swedish Radio Ekot reported that the Government Offices are blocking the AI services ChatGPT and Claude. From Monday they can no longer be reached from staff work computers. Instead employees should use the services the Government Offices have approved, including Microsoft’s AI tool Copilot. ChatGPT and Claude are bots, AIs you chat with.
The Government Offices’ digitalisation director writes on the intranet that using AI services the authority has no contract with can have consequences for information security. According to Ekot the Government Offices have also raised security in Copilot, but the press office will not say how. Some staff will still be able to use ChatGPT and Claude through an AI platform the Government Offices built themselves. The Deepseek service was already restricted earlier.
The Government Offices are not alone. According to Ekot’s survey the Swedish Tax Agency and the National Board of Institutional Care (Sis) have already introduced blocks, and the Swedish Enforcement Authority is considering the issue. The Swedish Transport Administration’s internal audit earlier this year found widespread use of about ten AI services and wrote that both the sensitive data entered and how the answers were handled were problematic.
Why does a contract matter so much? It is about what happens to what you write. On a personal ChatGPT Free, Plus or Pro account the setting that lets OpenAI use your chats to train its models is on by default. You can turn it off. On Claude Free, Pro and Max you choose yourself in the settings whether your chats may be used for training. With business versions such as ChatGPT Business and Enterprise, OpenAI does not use the content for training by default, and the organisation can agree how data is handled.
Good to know: Ekot is based on internal information, and the Government Offices have not given an interview. The decision applies to the state’s own computers, not to private individuals or companies. But the question is the same for every workplace: which AI tools are approved, and which data may you paste in?
How to get started
- Ask your manager or IT which AI tools are approved at work, and for which tasks.
- Do not paste customer data, personal ID numbers, contracts or internal documents into a personal AI account.
- If you use a personal account: turn off training. In ChatGPT under Settings, Data controls, Improve the model for everyone. In Claude under Settings, Privacy, Help improve our AI models.
- If you run your own business: write a few simple AI rules for everyone who works with you. Our prompt AI rules for work helps you get started.
- If you need to share customer data with AI: look at a business version with a contract on how data is handled, instead of personal accounts.
More on TipAI
Sources
- Sveriges Radio Ekot: Regeringskansliet spärrar AI-tjänsterna Chat GPT och Claude (23 okt 2026) (retrieved 2026-10-24)
- OpenAI Help Center: Data controls in ChatGPT (träningsinställning för Free, Plus och Pro, företagsplaner tränas inte som standard) (retrieved 2026-10-24)
- OpenAI: Business data privacy, security, and compliance (retrieved 2026-10-24)
- Anthropic Privacy Center: How do I change my model improvement privacy settings? (retrieved 2026-10-24)
- Anthropic Privacy Center: Is my data used for model training? (retrieved 2026-10-24)
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